Contact Us

Need help with BBoxML, billing, or a privacy request? Send us an email and include enough detail for us to look up your account quickly.

How to reach us

Email is the fastest way to reach us. For support, billing, and privacy enquiries, contact support@bboxml.com.

Please include enough detail for us to identify your account and understand the issue you need help with.

What to include

A little context helps us respond faster.

The email address linked to your BBoxML account.
A short description of the issue or request.
Relevant project, billing, or privacy details.
Screenshots or steps to reproduce, if you are reporting a product problem.

Company details

Business name: SXRATCH LTD trading as BBoxML.

Company Number: 17089605.

Registered address: Floor 3, Programme, All Saint's St, Bristol, BS12NB.

Support, billing, and privacy enquiries

Use support@bboxml.com for support, billing, and privacy requests. If your request relates to data protection rights, say so clearly in the subject line so we can route it appropriately.